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9 Tools of Civility

1. Pay Attention

2. Listen

3. Be Inclusive

4. Not Gossip

5. Show Respect

6. Seek Common Ground

7. Repair Damaged Relationships

8. Use Constructive Language

9. Take Responsibility

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Pay Attention Listen Be Inclusive Don't Gossip Show Respect Seek Common Ground Repair Damaged Relationships Use Constructive Language Take Responsibility